How does Robotic process automation (RPA) differ from intelligent automation (IA)?
The Answer
The difference between Intelligent Automation and Robotic Process Automation in terms of cost reduction is simple: IA automates more and automates more efficiently than RPA, because IPA processes unstructured data, handles exceptions, and continuously learns.
RPA generally focuses on automating repetitive, frequently rule-based activities, whereas intelligent automation uses artificial intelligence (AI) technologies, including machine learning, natural language processing, structured data interaction, and intelligent document processing.
Robotic process automation (RPA) is a technology that allows software robots to use an application's user interface (Ul) to mimic human actions without modifying systems or requiring human intervention, and it has nothing to do with robotics. This approach is effective for automating rule based tasks that use structured digital data.
Intelligent process automation, or Intelligent Automation (IA) is a technology that automates the company's business processes using RPA BPM analytics and artificial intelligence (usually machine learning Unlike RPA IA can automate complex business processes that are judgment-based rather than being limited to rule based tasks and use unstructured and non-digital data sources.